Navigating Our Service Rates
At Technovary, we are dedicated to delivering exceptional IT services tailored to meet the unique needs of each client, ensuring alignment with both industry standards and competitive pricing structures in Massachusetts. Our commitment to excellence is matched by our approach to pricing, which is meticulously calculated based on a variety of critical factors such as the required skill set, project location, duration, complexity level, and the timing of your request. This includes a consideration for travel expenses and a minimum service duration for both depot and remote services, ensuring we provide unparalleled value for the services provided.
Commitment to Transparent Pricing
Transparency is at the heart of our operations. We prioritize providing clear, upfront pricing to ensure you have a thorough understanding of the costs associated with your IT solutions. This transparency extends to travel expenses associated with on-site service, billed at the current IRS mileage rate, alongside any tolls or parking fees incurred. Similarly, depot and remote services are subject to a one-hour minimum billing policy, ensuring efficiency and value in every interaction.
Understanding Time Estimates
Our estimated completion times are derived from our wealth of experience and the information available at project initiation. While we aim for precision, these estimates may occasionally need adjustments due to unforeseen circumstances. Quality and thoroughness remain our top priorities, sometimes necessitating additional time to ensure the delivery of superior service.
Our Pledge to Efficiency and Integrity
Technovary stands firmly on principles of efficiency and integrity, ensuring no moment is wasted during our on-site engagements. We value your time and trust immensely, equipping our professionals to address and resolve your IT concerns as promptly and effectively as possible. Through strategic planning and the utilization of the latest technological tools, we optimize productivity, reaffirming our commitment to providing value-driven, transparent IT solutions.
Choosing Technovary means partnering with a team that respects your time and investment, dedicating every effort to achieve significant improvements in your IT infrastructure.
Approval for Additional Components
In instances where additional components, such as adapters or switches, become necessary, we guarantee no action will be taken without your express approval. We pledge to communicate any such requirements transparently, ensuring you have complete oversight of any additional expenses before they are incurred. This approach guarantees you retain full control over the scope and cost of services, fostering a relationship built on trust and transparency.
Our Average Service Rates:
- On-Site Services: $75 - $140 per hour
- Depot Services: $50 - $95 per hour
- Remote Services: $50 - $80 per hour
- Courier Services: Custom quoted based on need
- Phone Support: $60 - $90 per hour
Note: Our on-site services include a two-hour minimum billing commitment, and we offer discounted rates for assistant/helper services, enhancing the efficiency of our service delivery.
Factors That Shape Our Rates:
We consider several factors when determining our rates, from the specific skill set required for a project and the proximity to the job site, to the complexity and duration of the task at hand. Our pricing strategy is designed to remain competitive within the Massachusetts IT service sector, adapting to the varied requirements of each project to offer transparent, equitable pricing to all our clients.
At Technovary, we recognize the uniqueness of every IT challenge. Our objective is to provide solutions that are both effective and cost-efficient, leveraging industry-standard rates with a flexibility that ensures your IT needs are met with the highest level of service and affordability.